| LiveHelp is a web-based live chat software that enable you to chat with your Web site visitors to answer their questions. It is extremely useful for pre-sale questions, close sales, or offer technical support. It's light weight, fast, easy to setup and use, and it works for most browsers including IE and Firefox. |
| Features |
- You can add the chat button to your Website easily by copying and pasting a few HTML codes into your pages. You do not need to install any software. You can place the chat button anywhere in your Website.
- Monitor live visitors on your Website. See when they landed on your Website, which page they are currently on, and how long they have been there or idle. Invite them to chat or initiate chat with them.
- See visitor's details such as their country, city, IP address, browser type and version, language, which Website it came from and more.
- You can chat with multiple visitors at the same time.
- In Operator chat window, you can send pre-responses (canned messages), links, images, and encoded HTML. You also will see typing indicator when the visitor is typing a message.
- When you invited visitors to chat, they will see a popup message inviting them to chat. They have the choice to accept or reject it. Welcome message can be customized.
- You can upload your own logo, online image, offline image, and away image.
- Visitors can email or print the chat transcript.
- Visitors will see the typing indicator when operator is typing a message. This provides better communication.
- If no operators are available to accept chat requests, visitors will be asked to leave message. You can specify the amount of time you want them to wait before redirecting to the message page.
- GeoLocation and country flags are included.
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| Requirements |
- ASP
- MS SQL or MySQL or MS Access
- IE 5x,6x,7x, Firefox 1x
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| Demo |
| Not available |
| Pricing |
| Single Domain License |
It's licensed for single domain. It can be used for your own or your client's website. |
$99 |
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| Unlimited Domains License |
It's best for live help hosting, meaning you can provide hosted live help solution like Live-help.com. |
$299 |
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Operator Panel
Live Vistors window
Operator Chat window
Visitor Info window
Chat Buttons
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